Customers never wants to face the increasing cost by genset failure, downtime, maintenance, and any other cases. Power World has taken this into account that we have our service agents on your side anytime. Based on their professional technical skills the local service agents provide a variety of solutions such as: product service, maintenance consult & training, which is useful to improve the performance of the genset and to reduce the running cost of the genset.
Users will be provided the following quality assurance from Power world:
1. Brand new product, equipment complying with the specifications standards;
2. Complete product technical information;
3. On time delivery, and timely guidance on installation and commissioning;
4. regularly organize training for engineers and technical staff concentrate;
5. Answering inquiries and troubleshooting;
6. separate customer file;
7. Providing accessories and wearing parts, to ensure rapid provision of spare parts and maintenance services;
8. Providing life-long technical service and supplying of original spare parts;
Note: The loss caused by wearing parts and daily use accessories, human error operation, negligent maintenance or failure to understand the maintenance requirements are not implemented within the scope of the warranty.
维修服务与技术手册 |
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